Joanna: The Baking Lawyer

This is story 5 of 10 of LoveYourzStory’s Creatives Series. I’ve had the pleasure and privilege of getting to know 11 individuals who are passionate about creating. It was interesting to learn where each individual drew their inspiration from. I wanted to shift the attention on other Creatives and tell their stories on what motivates and excites them in their respective field. Thank you to everyone who participated in this series! – Marinelle Cabillo, LoveYourzStory

Joanna may be a lawyer by profession, but that doesn’t mean that she doesn’t get down in the kitchen. For the most part, she’s a self-taught baker who enjoys making baked goods for all the people around her. Baking is Joanna’s happy place. When she first meets people, she tells them that she bakes and they’ll usually reply with, “Oh, me too!” But Joanna makes it a point to clarify no, she “baaaaakesss.” She humbly admits that her baking skills are not quite up to par with professionals, but her improved skills throughout the years has put her baked goods well passed just good enough to eat. In other words, Joanna is not your regular-shmegular “I bake for fun” out of the store bought box baker.

Joanna’s introduction to baking started at a young age. She remembers being in the kitchen around 6 years old, helping her aunts bake bread for the family. Her Aunt Carmen and Aunt Lilia sparked Joanna’s baking curiosity since they were always baking and would try their best to incorporate Joanna in the process. Aunt Carmen baked traditional pastries like dinner rolls, chiffon cakes, and butter cookies. Aunt Lilia was more adventurous with her baking and took it upon herself to watch the Food Network channel and bought tons of cookbooks to switch it up. Joanna has fond memories of measuring out the flour for their recipes and playing with the dough right before they popped it into the oven to bake.

Joanna was about 8-9 years old when she baked by herself for the first time. Her cousin used to make lemon cupcakes with her sister and the whole family loved them. So Joanna was inspired to try out her own lemon cupcake recipe. In the end, the cupcakes were edible and “nothing too special.” But her parents wanted to encourage her to bake more, so they hyped her up and overexaggerated how good her lemon cupcakes were. She realizes now as an adult what her parents did, but at the time being 8-9 years old and baking solo for the first time, Joanna took the compliments proudly!

For the most part, Joanna considers herself a self-taught baker. The most education she has for baking and cooking were 3 years of summer classes. She attended these classes from around 9-12 years old during the summers. Joanna’s mom put her in a lot of extracurricular activities growing up, and baking is the one hobby that stuck with her. She continued on with baking even outside of the class, and it seemed to be her leisure activity by choice. Her fondest memories growing up wouldn’t be the act of baking or cooking, but watching her family and friends eat and see what she had made for them.

“Of all of the activities that my mom put me through when I was young, mind you, I was a nerd, I had piano, violin, art classes, extra classes for random subjects over summer, baking was the one that really stuck,” Joanna shared. “It was something I would want to do even if no one asked.”

When Joanna was young, she always wanted to bake, but she also always wanted to be a lawyer. When she graduated with her bachelor’s degree, she asked her mom for advice whether she should go to culinary school or to law school. Mom’s advice was to go for the profession that is more financially secure, and the obvious answer was to pursue law school. Joanna believes her mom’s advice was due to the Filipino-Chinese culture – thinking baking and cooking is a natural hobby that does not need formal education. Especially being from Cebu, Philippines, where the market is “thrifty” compared to Manila. So, Joanna took her mom’s advice and went on to law school.

Joanna wasn’t bummed that her mom encouraged her to go to law school because she always wanted to be a lawyer anyways. She knew that her other love, baking, would always be there and it just depended on her to make time for it. When Joanna first started law school, she didn’t have much time to bake since she had to read so many cases, books, laws, and study. But she would make it a point to make time to bake for special occasions like her parents’ birthdays. She’s the kind of person that likes to plan ahead, so she would throw her future self a bone and made sure she always had ingredients ready at home so whenever she would have free time, she could bake right away. Joanna graduated from law school in 2021, prepped for the bar exam, and now, she’s officially a lawyer!

“I didn’t have to sacrifice my time for school for baking because baking wasn’t something I had to do, it was more of something I could do during my free time,” Joanna said.

To get her to where she is today, Joanna would just kept tweaking a recipe until it was to her satisfaction. She usually follows recipes from online or cookbooks. What she usually tweaks is the sugar content, since she grew up baking for diabetics, and with time, makes the recipe her own. She will try a recipe 3 times, and after the third time, if she can’t crack the code, she respectfully throws in the towel on that recipe and admits that she can’t make it. This doesn’t happen too often because Joanna already knows her niche, cookies!

Joanna’s all time favorite thing to make are cookies! Cookies are her personal favorite, and tops her love for cakes and cupcakes. She jokes that there’s something about cookies that have a special hold on her that other baked goods will never have. Joanna believes it’s due to the fact that a cookie is already complete in itself – no need for extra icing or fillings, has the perfect amount of sweetness and flavor, and there’s no beating the texture of being crispy and chewy all at the same time.

Joanna is very particular when she’s motivated to bake. She literally has to set the mood for herself for the atmosphere to be just right. She needs it to be a calm place, and doesn’t want anyone to bother her. Joanna doesn’t like when people watch her or talk to her when she’s baking, so she prefers to be alone. She truly enjoys her calm, quiet, solitary time to herself. Joanna laughs that she will play music in the background, which is the only noise that is acceptable in her kitchen! And when she’s in the zone, she’s IN THE ZONEEE. So much so that she knows her favorite part about baking is the mixing process. To Joanna, there’s nothing more satisfying than watching the batter or dough transform into another texture – wet to dry, crumby to smooth, vice versa.

Joanna is known for different signature baked goods depending on who you’re talking to. Her friends adore her cookies, while her family and other relatives go crazy for her buko pie. “Buko” in Tagalog translates to coconut, but it’s a “young coconut,” meaning it is still green and not fully matured. Currently, Joanna is only taking orders from people she knows. Her friends have recommended her to other people for special cake projects, but she hasn’t accepted those kind of commissions just yet because 2 tiered cakes are a bit too complex for her, but she hopes to one day take them on. For now, she just showcases her work mainly on Instagram stories and the occasional post on her profile. She laughs that it’s probably better that way because her tiny oven can’t handle that many commissions at a time!

There are times when baking goes according to plan, and then there are times where everything that can go wrong, goes wrong. When she was younger and things didn’t turn out the way she wanted in the kitchen, she would end up crying. Now as an adult, she gets really mad, to the point where her whole day would feel ruined. She will avoid anyone that would ask or bring up the topic of her recent kitchen disaster. But when everything goes right on a recipe, Joanna has about 10 minutes of bliss and awe. But she admits that the bliss is very short lived, because after that, she’s back to scrutinizing everything she should’ve done to make it faster, more efficient, or overanalyzing every detail, looking for a “mistake.” It’s true that the biggest critic is sometimes yourself.

The pros to Joanna being so hard on herself, is that she always finds the best process, a new technique, and learns something new that will help her in the future, especially when it comes to decorating. She gets her inspiration from Instagram, Pinterest, and really enjoyed Christina Tosi’s Chef’s Table episode on Netflix because she was the most relatable – baking, cookies, nothing too fancy, and lots of colors. Her creativity is always tested when it comes to decorating because there’s so many possibilities that one can create. So to narrow it down, Joanna always tries to go into it with a goal of what to design – preparing a picture, watching YouTube videos to see how to make those designs, and everything else that comes with prep.

“When it comes to the actual recreating of the design, it’s really something else, so many other factors you have to consider – heat in the Philippines, stability of the icing, color palette, piping skills,” Joanna shared when it comes to decorating with a plan. “So I’d really have to think on my feet when things don’t go according to plan. I would just adjust and adjust until I would actually get the hang of it.”

The Philippines’ heat makes it very challenging to decorate. Joanna describes it as a nightmare for an at home baker. There’s so many things to consider when you’re baking and decorating in a really hot area. Not only do you have to work faster because the heat of the environment, but the baker radiates their own heat as well – the warmth of their hands when they’re holding the piping bags. The heat also effects laminating dough and takes a longer time. And a big issue with the heat is how fast some ingredients spoil from being in rooms without air-conditioning.

Joanna finds decorating pies to be the most challenging to decorate. Again, the heat in the Philippines factors into the result of the products. So for pies, it can really be a guessing game of how to get it right. It’s either the dough is too cold, which makes it difficult to roll out and work with, or it’s too soft and shrinks in the oven and considered “overworked dough” which then needs to be rested. Decorating has tested Joanna’s patience in every way, and the thing that she has learned while decorating in the Philippines is to have lots of patience and versatility.

With all those challenges and road blocks, Joanna still manages to push out beautiful pieces out of her kitchen. Her favorite edible creation she has ever made was a birthday cake she made for her grandma. She made a main cake and tons of cupcakes for everyone else with flower decorations. When they were all displayed together, it looked like a garden. Joanna was so proud of what she created, especially since it was the first time she did a flower arrangement cake and cupcake duo.

One day, Joanna hopes to open her own little baking spot, but the thought of it is still intimidating to her. She knows that going down that route will be a lot of investment and competition. A big part of her wants to have a small shop at home which would lessen the costs of having a storefront and would keep the investment to equipment and labor. Realistically, Joanna knows that having a bakery by just word of mouth means that the products have to be amazing to compensate for the fact that the products are not always readily available. She doesn’t think that that’s too far fetched given that her aunt has given her the best compliment that she has ever received to date. Her aunt always tells her that her pastries taste better than a friend’s, who is a professional baker and went to culinary school.

Joanna appreciates everyone that has supported her on her baking journey. Her aunts were her first teachers and introduced her to the baking life. They would encourage her to sell muffins to their employees for snack, and she would bake every Saturday. Her parents, relatives, and friends have been her faithful customers and consumers of everything she made. One of Joanna’s cousins used to have a restaurant and would buy cookies from her every weekend so she could sell it at her shop. This encouraged Joanna to keep doing what she loved.

Joanna laughs and says that baking has taught her how to be really good at math. She does pretty good at math and attributes it to her love of baking because of all the fractions and measurements that go into baking a simple recipe, but also the conversions if you want to make more than one batch or downsize. But of course, baking has taught her how to be patient. Joanna describes baking as a guessing game where you’re unsure if the product is good or not until the very end. Unlike cooking, you can’t really taste and flavor as you go.

Ironically, Joanna tends to shy away from making Filipino baked goods. She doesn’t know if it’s the technique or the ingredients, but she just can’t seem to get it down. There is one exception though – her buko pie! But other than her buko pie, Joanna admits that she’d rather buy Filipino baked goods because she humbly admits that her dupes can’t compete. However, she is super motivated to learn more about Japanese and French baking. She admires how Japanese baking is very complex presentation wise, but flavor wise is very subtle and complete, while French baking is very complex and full of butter!

Joanna mastered her signature baked goods with consistent practice and the drive to keep creating for leisure. Her advice to anyone out there trying to get into baking or is feeling discouraged after trying different recipes is this “It’s really a matter of practice. The first bakes are not necessarily the best unless you fall under the exception. There are moments of disappointments and tears but do not let them sway you from doing what you love.”  

Kapwa Baking Company

Faye remembers it fondly – using a big fork to mash all the ripe bananas that were in a huge white plastic bowl her mom handed her. Smashing the bananas was Faye’s special job every time they made banana bread, and she was happy to do it. Her mother would eyeball the recipe, adding a splash of milk, mixing in flour and sugar, and somehow getting it perfect every time. Making banana bread with her mom are the earliest memories Faye has of baking. And now with her own children, Faye has passed down the banana smashing torch to them – remembering how excited she would get to help her mom in the kitchen.

Growing up, she had always watched both of her Lolas cooking, and her parents were pretty nifty in the kitchen as well. Faye has always felt like baking was always in the “background” of her life, and didn’t realize at the time how much baking meant to her. With time, Faye saw it clearly – baking was her passion that lit a fire in her soul. With the help of her husband, Ryan, and COVID, Kapwa Baking Co. was born. And now, Faye and Ryan are serving classic Filipino desserts, selling out almost every time, while balancing their full-time jobs and raising their 3 children.

It has been a journey to get Kapwa Baking Co. to where it is today. The business was formerly known as Bake Me Happy SF, but with the help of COVID, it took on a new look, menu, and name in 2020. Faye shares her small business’ story, but Kapwa Baking Co. is so much more than a business to her. It has been her dream for years, and her and her husband are finally laying down the foundation of their business. Her goal is still the same – to one day have a cafĂ© or bakery where she serves her regulars their usuals, a place where the community can gather and enjoy her delicious food. This is why she named her business “Kapwa,” the Tagalog meaning for “community / neighbor.” She was 9 years old when she left the Philippines for the US, and the desserts she offers are some of her favorites that remind her of home.

“My family moved here when I was 9, so I was still pretty young,” Faye said. “But I was old enough to have some concrete memories from the time time I spent there. I admit, a lot of my memories revolve around food haha!”

Ironically, the baking dessert connoisseur’s dream growing up was to be a dentist. Faye’s mom had a dental practice in the Philippines, and for as long as she could remember, she wanted to be just like her mom. Faye wanted to make that dream come true, so she went to college to pursue being a dentist. At the time, she didn’t even think twice about baking and owning a business. She continued with her studies, but found herself spending every break – before and after school – in the Culinary Department’s library. Every time Faye stepped foot in a bookstore, she would go straight to the cookbook section. She wanted to learn more about everything and anything related to desserts and baking. And when she wasn’t reading about food and baking, she was watching it on the Food Network.

Faye knew that she probably loved baking more than the average person, but didn’t give it much thought, other than being a hobby she really enjoyed. Baking was a stress reliever for her during her high school and college days. Faye would bake cookies pretty consistently, and just give them away to her classmates in college. When she started becoming aware of her new found passion in baking, she still continued with her original plan – she never switched her major to pursue the culinary arts. Faye has no formal culinary or baking training – everything she has learned has been through cookbooks, Food Network shows, other cooking channels she would religiously keep up with on YouTube, and of course, trial and error. She is 100% self-taught and humbly acknowledges that she is learning new techniques and information everyday.

“I never really looked at the underlying interest I had in sweets and desserts,” Faye said reminiscing on her college days. “I spent a good chunk of my college life working towards a career that I thought was my dream. In the end, I finally realized that baking and creating fed my soul and that it was what I was most passionate about.”

So, Faye fed that passion when she could. She felt as though baking and creating desserts was just the natural path for her to take. Her very first official “order” came from her dad. He ordered a Shako chocolate cake. If you look it up, a Shako is a cylinder shaped military hat that has embellishments and pompoms and feathers coming out of the top. Faye’s dad took her to get all of her materials to make the Shako cake, and she felt a little overwhelmed. At that point, she had only worked with American buttercream. In the end, she completed the chocolate Shako cake – decorated with fondant, a Styrofoam feather pompom decorated with royal icing, and edible gold dust for the embellishments. This tough first order of hers really opened her eyes to all the different mediums she could use in her dessert making. She started researching all the different ways she could use edible decorations and mediums.

From there, Faye started baking cakes for her friends and family’s birthdays or for special occasions. And usually she would give the cake as a gift. With time, she started experimenting with cake pops, personalized sugar cookies, macarons, and other small desserts. Faye jokes that the time she spent in the Culinary Department’s library finally came in handy! But it wasn’t until she had her son that her business started to slowly take form, about 8 years ago. This is when dessert tables started to gain popularity for being the highlight of parties.

When Faye’s son had his 1st birthday, she wasn’t working at the time. They couldn’t really afford to pay someone to make the anticipated dessert table, so Faye put her baking skills to the test and made all the desserts herself. Friends started to ask about all the desserts that were at the party, so Faye gladly started to take orders. A couple years later, Faye and Ryan welcomed their daughter into the world, and that’s really when the ball started rolling. They started their first small business, Bake Me Happy SF, where Faye catered desserts for birthdays, parties, showers, weddings, and any occasion that required treats.

Kapwa Baking Co. has been an idea that Faye and Ryan sat on for some time, but never pursued. It wasn’t until they took a trip to Portland 3 years ago that re-sparked their interest in having a small business that they could one day have a physical location for. When they were in Portland, they were inspired by all the mom and pop shops that they saw. Still, Bake Me Happy SF was doing well, and they were content with what they were doing for the time being. That all changed when COVID hit. When one business fell through the cracks, another business was born.

Faye admits that COVID and the Shelter in Place orders were the catalyst for starting up Kapwa Baking Co. It was the push that the needed since a lot of events that Bake Me Happy SF had were canceled due to the pandemic. Faye and Ryan had no choice but to pivot their business. That’s when the couple decided that Bake Me Happy SF would change into Kapwa Baking Co. Faye closed down Bake Me Happy SF ‘s websites and Instagram account since she was no longer going to offer the same desserts as she used to. Faye was very hesitant when they were going to launch Kapwa Baking Co. because she didn’t know how her followers would receive it. Her dessert menu was completely new – serving classic Filipino desserts, and some with a new twist, like her Pastillas Milk Jams. Since these were products that were different from what Bake Me Happy SF was originally known for, there were some doubts about how successful the new menu and business would be.

“The first week of our launch, I was fully prepared to only receive 1 or 2 orders from family members because our first product was something completely new,” Faye said.

To their surprise, Kapwa Baking Co. launched successfully! They have only been in business for about 6.5 months, but have already received so much success and support. They consistently sell out of their items, and can get booked pretty quickly. The max amount of orders that Kapwa Baking Co. can take each week varies based on Faye’s work schedule. She works as an administrative assistant at an elementary school, and even though there are no kids present because of the pandemic, COVID has made the job more demanding. There are weeks where they sell out pretty quickly, and that can be due to the limited orders they can accommodate, and then there are weeks where they can take a lot more orders because her work load isn’t as bad. It really all depends from week to week.

Kapwa Baking Co.‘s menu includes: Pastillas Milk Jams, Ube Monster Bread Pudding, Ube Cheesecake Fudge Brownies, Ube White Chocolate Cookies, Cookies and Cream Bread Pudding, and their most popular item – the good ‘ol classic Pastillas. Pastillas are a milky sweet candy that’s very popular in the Philippines. The recipe Faye uses is the same recipe her sister taught her over 10 years ago. When her customers drive by to pick up their orders, their pastillas are soft and fresh. Around the holidays, Faye was selling out of their milk jams because people were buying them to give as gifts. And usually one person will order on behalf of other people like their coworkers, family, and friends, and Kapwa Baking Co. will be greeted with a hefty order. This isn’t something Faye and Ryan complain about, though. They are just happy and grateful that their products sell out and that a lot of people enjoy them.

It’s definitely a blessing to have your products be so popular and selling out very often. Because of the business’ success, Faye and Ryan are still trying to find the middle ground of balancing Kapwa Baking Co. , their 9-5 jobs, and spending time with their 3 children. COVID has brought its own level of craziness to her full-time job, so Faye does all the work for Kapwa Baking Co. after hours. It is chaotic to say the least, but Faye thanks Ryan for having her back, because without him she wouldn’t be able to manage it all. Their daughter has commented on how busy her parents have been, and how they aren’t spending as much time together. Because of this comment, Faye has made a point to have “break” weeks where they don’t take any orders so they can have quality time with their children. Thankfully, her two eldest children are very helpful and self-sufficient, and love to help their youngest sibling, so when it is time to get down to business, all hands are on deck.

And that is exactly what is needed on baking days. That is the most chaotic time of the week – when it’s time to make and bake all the orders that came through. Faye does prep work throughout the week, like measuring out ingredients, prepping packaging, and tiny steps that can be done ahead of time. But all the baking and food preparation are done the night before the pick ups / deliveries. It may get crazy, but Faye does it to make sure that her customers have the freshest products from their company. Faye handles all the bookings, communications, and baking, while her husband, Ryan, handles the packaging aesthetic and deliveries. They have been meaning to find a time where they can have official “business meetings” between the two, but haven’t had the time to pencil that in permanently yet. For now, the flow and balance that they have now is working well.

There are days when Faye feels discouraged, exhausted, and like there aren’t enough hours in the day, but it has never gotten to the point where she feels like throwing in the towel. Faye admits that there have been a handful of nights where there were some tears and a lot of frustration because things didn’t go as planned. She deals with it by letting herself feel the emotions, but letting it go after. Faye knows that for the time being, she has to hustle to get Kapwa Baking Co. to where they want it to be. There are days where her full-time job drains her and she is overwhelmed with her “to do” list, but she knows that this business has been her dream for a long time, so she has to push through those difficult days. This mentality is part of the reason why Kapwa Baking Co. is so successful.

Faye has also been successful when advertising her small business online. When they were planning to launch Kapwa Baking Co., Faye made an Instagram and Facebook account for the business. They have gained a lot of their followers through friends and family sharing their page and posts. Faye recognizes that this is why Kapwa Baking Co. has been so successful – because of the support of friends, family, and customers sharing their content online. Faye makes it a point to add a personal touch to what she posts on the business’ Instagram and Facebook page because she doesn’t want to just post their menus from week to week. She tries to switch it up and have that personal connection with those who interact with the business page.

The positive feedback that they have been getting from customers and those around them is what surprised the couple the most. The support that they get from other small businesses is very heartwarming and encouraging. That’s why Faye’s advice for other small business owners is to support one another. This builds connections and awareness of other small businesses, especially during a time where small businesses are most at risk. She believes that supporting other small businesses will shed light on what’s important – raising up the community, her “Kapwa.”

“We are also looking forward to working with many many other small businesses and doing our part in raising our kapwa business owners up,” Faye explained as she went into collabing with other businesses.

When Bake Me Happy SF turned into Kapwa Baking Co., they revamped their whole menu. Faye was inspired by her favorite desserts and foods that she ate when she was a kid living in the Philippines. Their very first product, Pastillas Milk Jams, were inspired by her favorite candy – pastillas. Instead of having the pastillas in candy / solid form, the Milk Jam can be served on top of bread, ice cream, or even by itself! Faye and Ryan do a lot of experimenting with flavors and testing their recipes. Taste testing is Ryan’s primary job, and though they let their kids in on the tasting fun, they are aware that anything sweet is good to them! So, they will sometimes ask friends and family to taste their new treats. For now, their dessert menu is centered around them taking their own spin on traditional Filipino desserts and food.

Faye laughs and says she wants her customers to know that she is “extremely shy and awkward.” She wonders if people at curbside pickup notice how “awkward” she can be, but wants people to know that despite her shy demeanor, she loves to meet new people! A lot of their customers are friends, or friends of friends, or somehow know a mutual connection, and Faye enjoys building friendships with those who buy from Kapwa Baking Co. There are times where she is very hard on herself, and is working on celebrating her own victories, since she loves to celebrate others’ victories.

Their goal for 2021 is to partner with more local businesses and possibly expand to Farmer’s Markets. Faye wants to dedicate more time to Kapwa Baking Co. so she can consistently take more orders. They are really hoping that opening a physical location will be in their cards somewhere down the line. It has been Faye and Ryan’s dream to one day open up a brick and mortar for their small business, and that’s where the conversation always leads to when they talk about their dreams and goals. Faye loves that she has her husband’s support through it all. She describes him as her #1 supporter, business partner, and all around helper. This is their dream, their goals are aligned, and they are keeping their eyes on the end goal.

“That’s always what it came down to – to own a place where people can come together, share their talents, and enjoy our treats,” Faye said. “A place where people came in as strangers and left as family, where we would know our customers by name and serve them their ‘usuals.’ We wanted a place where we could feature other small businesses and their hustles, hold open mics and art shows for local musicians and artists. Hence the name we chose… Kapwa.”